ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It provides your company with a framework and set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction.

The 8 Quality Management Principles are:

◆ Customer focused organisation

◆ Leadership

◆ Involvement of people

◆ Ensuring a process approach

◆ System approach to management

◆ Continual improvement

◆ Factual approach to decision making

◆ Mutually beneficial supplier relationships